We are seeking a dedicated and customer-focused Customer Service Specialist to support our shipping and logistics operations. The successful candidate will serve as a key point of contact for customers, ensuring timely communication, accurate order tracking, and effective resolution of shipping-related inquiries.
Responsibilities:
• Serve as the primary contact for customer inquiries related to shipments, delivery schedules, tracking, and documentation
• Provide timely updates on shipment status and resolve delivery issues or delays
• Coordinate with operations, warehouse, and logistics teams to ensure accurate order fulfillment
• Handle customer complaints professionally and escalate complex issues when necessary
• Maintain accurate records of customer interactions and shipping transactions
• Assist with processing shipping documents, invoices, and service requests
• Ensure compliance with company policies and shipping regulations
• Deliver exceptional customer service to maintain high satisfaction levels
Method Of Application
Qualified and interested applicant should click the APPLY HERE LINK below to start filling out the application form and submit it before the deadline.
APPLY HERE
Deadline: Not Disclosed
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